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UK Floods 2014: Government Response

Government information and advice about the winter storms causing extensive flooding in parts of the UK

Published on 20 February 2014

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by The Rt Hon David Cameron MP


London, England

Government departments, local authorities and agencies are working together to do everything they can to help communities at risk.

Today (19 February), Prime Minister David Cameron announced Council Tax refunds for flood hit households. The Prime Minister visited Pembrokeshire and Somerset to meet residents affected by the floods and local businesses.

Yesterday, ministers held a meeting with insurance industry leaders to discuss how the insurance industry is stepping up to help hard-working people affected by the floods.

The Prime Minister unveiled a new £10 million business support scheme to help flood affected businesses get back on their feet. This builds on last week’s package of support for businesses and households.

See photos from David Cameron’s visits to Devon, Dorset, Somerset, the Thames Valley, Lancashire and Worcestershire

If you’ve been affected by flooding, you can find help from Flood Volunteers in your local area.

Get the latest

Support for communities, businesses and farmers

Over the last week David Cameron has announced a comprehensive package of new measures to help hard-working homes, businesses and farmers hit by the floods.

The measures include:

Transport - support for the south west

There will be £5 reduction on all tickets for domestic flights from Newquay - delivered through a government grant to Cornwall Council. The reduction will take effect from Wednesday and will be in place for at least 2 weeks.

FlyBe are more than doubling the number of flights available on the air route between Newquay and London Gatwick - providing over 4,500 additional extra seats per week.

First Great Western has put in place special ticketing arrangements so that rail passengers who are affected by flood disruption do not miss out on cheaper advance fares while revised timetables are in place. Passengers will receive a 25% discount on walk-up fares for journeys that cross the Dawlish gap. If they have bought a more expensive ticket, First Great Western will refund the difference.

Find out if your area is at risk of flooding with the Environment Agency Live Flood Warning map - this is updated every 15 minutes.

Government announcements

Wednesday 19 February

Tuesday 18 February

Monday 17 February

Sunday 16 February

Saturday 15 February

Thursday 13 February

Wednesday 12 February

Tuesday 11 February

Monday 10 February

Sunday 9 February

Saturday 8 February

Friday 7 February

Thursday 6 February

Wednesday 5 February

Follow #floodaware and @envagency on Twitter for latest news and information.

Military support

Around 3,500 personnel from the Royal Navy, Royal Marines, Army and Royal Air Force continue to provide flood relief in affected parts of the UK. In addition, thousands more military personnel are at a high state of readiness ready to respond to flood threats.

Power supplies

The government is in regular contact with the Electricity Distribution Network Operators and the Energy Networks Association. The Distribution Network Operators are very focused on keeping their customers updated in the event of any disruption to power supplies. See ‘Who to call if you have a power cut’.

Government action on flood defences

England has faced the wettest January since 1766. The government response to this includes:

  • £30 million to be spent on urgent flood defence repairs this year on top of the £100 million next year
  • 42 new flood schemes given the green light
  • 55 schemes starting work this year
    • they will protect over 43,000 households across the country
    • they represent an investment of over £344 million in total
  • Existing flood defences and improvements to the way the the Environment Agency respond to incidents has meant over 1.2 million properties and nearly 2,500 square kilometres of farmland has been protected since the beginning of December

Be prepared

Latest information and advice about the severe weather and floods from government agencies and partners.

Environment Agency

For advice on the risk of flooding in your area and how to prepare, visit theEnvironment Agency’s website or follow them on Twitter: @EnvAgency.

Met Office

For the latest severe weather warnings visit the Met Office website or follow them on Twitter: @MetOffice.

Highways Agency

For advice on travel by road visit the Highways Agency website or follow them on Twitter: @Highways_Agency.

Local councils

Use this tool to find your local council and their advice.

National Rail

Check with National Rail Enquiries for the latest updates on service disruptions.

Public Health England

Advice on what to do before, during and after a flood. Health issues related to food, water and cleaning up after flooding. Read: Frequently asked questions on the health issues of flooding.

Who to call if you have a power cut

Your chosen electricity provider sells you energy, but it’s your local distribution network operator who maintains the power lines that connect your home or business to the network.

Take a look now and make a note of the number of the company that covers your area in case you need to use it at some stage. Further information: Who to call when you have a power cut.

Further information

Numerous government departments and agencies are working together to provide support throughout the severe weather. In addition to those listed above, further information and advice can be found on the following websites and Twitter channels:



  • Wiljam White
  • WireNews Limited
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Posted 2014-02-20 11:14:00